Support
We're here to help with your plan, your account or a payment.
We reply within 2 business days. Please write from, or include, the email address you signed up with.
Cancel your subscription
Bought on our website: use the link to manage your subscription in any receipt email, or email us. Cancelling stops future renewals, and you keep access until the end of the period you've paid for.
Bought in the App Store: on your iPhone, open Settings, tap your name, then Subscriptions, and choose Still Strong.
Refunds
Website purchases have a 30-day money-back guarantee: email us within 30 days of your first payment and we'll refund it in full. See our Billing Terms.
App Store purchases are refunded by Apple. Request one at reportaproblem.apple.com.
Delete your account
In the app, go to Profile, then Delete account. This deletes your account and your data. Deleting your account doesn't cancel a subscription bought on our website, so cancel that first.
Signing in
The app signs you in with a 6-digit code we email you from [email protected]. If it hasn't arrived after a minute, check your spam or junk folder. A code works for 10 minutes, and you can ask for a new one after a minute.
Your data
To see, correct, download or delete the information we hold about you, email us. Our Privacy Policy and Consumer Health Data Privacy Policy explain what we collect and why.
Company
Still Strong is provided by Ascenta Solutions LLC, 30 N Gould St, Ste N, Sheridan, WY 82801, USA.